Background
What's the story about?
A primary supplier of backup electrical power had been providing peaking power to cities in its territory for over four decades. Process conditions had changed several times over the years as federal emission standards required power suppliers to generate less and less pollution, but what hadn’t changed was the reliability of the plant’s two twin-screw Warren fuel pumps. Neither of them had failed even once in that time, despite their age of 40+ years. Yet as viscosities of the fuel had been reduced several times over the decades when process conditions were modified, the pumps now operated in a situation they were not designed for.